Zippit
Trust & safety.
The same vetting we’d want in our own homes.
How pros are vetted
Every pro on Zippit has cleared, before their first job:
- Government-ID verification.
- Background check covering criminal record and sex offender registries (refreshed annually).
- Trade-license verification where the work requires it — plumbing, electrical, HVAC.
- A skills review by an existing top-rated pro in the same trade.
Insurance on every job
Zippit carries a $2M general liability policy that covers every booking on the platform. Damage caused during a job is filed against this policy — you do not chase the pro for it.
In-app safety
- Pros only see your address after they accept the booking; messages and calls are routed through Zippit so phone numbers stay private.
- A panic button in the app silently notifies Zippit safety on duty and shares your live location.
- All chat messages are retained for 12 months in case they need to be reviewed.
Reporting an incident
If something feels wrong — during, after, or even before a job — tell us. We answer reports within one hour, 7 days a week.
safety@zippit.casa · 1-844-ZIPPIT-1